Travel Agency Tribes considers data protection and privacy to be of paramount importance. We never sell personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”) (specifically but not limited to Article 6(1)(b) to (f) and Article 28)
Travel Agency Tribes bears responsibility for lawfully processing your data as carried out on our site.
When you visit our site we store the parts of our site you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, the country you are located in, and web browser type) you used during your visit. We only capture and store an obfuscated version of your IP address. It is captured and stored in an anonymized format by an algorithm that can never be reversed therefore your full IP address will never reach our servers and we will never have access to it.
We process this usage data to facilitate your access to our services (e.g. to adjust our services to the device you are using) and to recognize and stop any misuse. We also process usage data in an anonymized form for statistical purposes and to improve our site.
Cookies are stored on your individual device and retain full control of their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Should you visit Travel Agency Tribes’ site with cookies deactivated, you may possibly not be able to use all of the functions on our site to the full extent.
On our site you have the opportunity to contact us to ask us questions, for example via the contact form; we ask you for your contact information (e.g. name, email address etc.). We use this data solely in connection with answering the queries we receive.
If you receive emails from us, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.
We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.
You have a right to be informed of Personal Data processed by Travel Agency Tribes, a right to modification/correction, erasure and restriction of processing.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through your having made contact with us directly and/or your use of our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the Travel Agency Tribes Site and/or Services. You further agree that Travel Agency Tribes shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
Where Personal Data is processed for the above purposes on the basis of Travel Agency Tribes legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact firstname.lastname@example.org.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.
We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.
If you are a visitor to a Travel Agency Tribes Enabled Site, this section applies to you.
Travel Agency Tribes assists its users/customers in providing their end users with a better experience and service as well as assist them in diagnosing technical problems and analyzing user trends. Most importantly, through Travel Agency Tribes services, the functionality of the Travel Agency Tribes Enabled Site can be improved, making them more user-friendly, more valuable, and simpler to use for the end users.
You may opt-out from having Travel Agency Tribes collect your information when visiting a Travel Agency Tribes Enabled Site at any time by visiting our Opt-out page and clicking ‘Disable Collect Data’.